Terms of service
On the basis of these general terms and conditions (GTC) a contract is concluded between the customer and
Fleega Solutions UG (limited liability)
Represented by Ihab, Fleega
Address: Nagelstr. 34 89073 Ulm
Commercial register: Ulm
Commercial register number: HRB 734791
Sales tax identification number: DE311489986
hereinafter referred to as the provider, the contract is concluded.
SUBJECT MATTER OF THE CONTRACT
This contract regulates the sale of new goods via the online store of the provider. Because of the details of the respective offer is referred to the product description of the offer page.
CONCLUSION OF CONTRACT
The contract is concluded exclusively in electronic business transactions via the store system. In this context, the presented offers represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept.
The ordering process for the conclusion of the contract includes the following steps in the store system:
- Selection of the offer in the desired specification (size, color, quantity)
- Placing the offer in the shopping cart
- Pressing the 'order' button
- Entering the billing and delivery address
- Selection of the payment method
- Checking and processing of the order and all entries
- Pressing the button 'order with costs
- Confirmation e-mail that the order has been received
With the sending of the order confirmation the contract is concluded.
TERM OF CONTRACT
The contract is concluded for an indefinite period.
PRICES, SHIPPING COSTS, RETURN SHIPPING COSTS
All prices are final prices and include the legal sales tax. Per order the following shipping costs will be charged once: Germany: € 5,95 , EU: € 13,9 , International: USD 15,00 . In the case of partial deliveries, the flat rate applies only once. For an order from an amount of 50 € no shipping costs are charged. If a right of withdrawal exists and is used, the customer bears the costs of the return.
TERMS OF PAYMENT
The customer has only the following options for payment: advance bank transfer , payment service provider (PayPal) . Other payment methods are not offered and will be rejected.
The invoice amount is to be transferred in advance to the account indicated on the invoice after receipt of the invoice, which contains all details for the transfer and is sent by e-mail. If a trustee service/payment service provider is used, the trustee service/payment service provider enables the provider and the customer to process the payment among each other. In doing so, the escrow service/payment service provider forwards the customer's payment to the provider. Further information is available on the website of the respective escrow service/payment service provider.
The customer is obligated to pay or transfer the stated amount to the account indicated on the invoice within 10 days after receipt of the invoice.
The payment is due from the date of invoice without deduction. The customer is only in default after a reminder.
DELIVERY CONDITIONS
The goods will be shipped immediately after receipt of the order.
On average, the goods will be shipped within 1 day at the latest. The entrepreneur undertakes to deliver on the 10th day after receipt of the order.
The standard delivery time is 3 days, unless otherwise stated in the item description.
The supplier sends the order from its own warehouse as soon as the entire order is in stock there.
The customer will be informed about delays immediately.
If the provider is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by own suppliers, although a corresponding covering transaction was made in time, the provider has the right to withdraw from a contract with the customer in this respect. The customer will be informed immediately and received services, especially payments, will be refunded.
WARRANTY
Consumers are entitled to a statutory warranty right for the offered services according to the relevant regulations of the German Civil Code (BGB). If this is deviated from, the warranty is governed by the relevant provisions in the General Terms and Conditions (GTC).
The supplier is granted the right to choose between repair or new delivery in the event of subsequent performance if the goods are new and the customer is an entrepreneur.
If the customer is a consumer, the warranty period for used goods is limited to one year.
This does not apply to claims for damages by the customer due to injury to life, limb, health or essential contractual obligations which must necessarily be fulfilled in order to achieve the objective of the contract. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent. In all other respects, the statutory provisions shall apply.
CONTRACT
The contract text is stored by the provider.
The customer has no possibility to directly access the stored contract text himself.
RIGHT OF REVOCATION AND CUSTOMER SERVICE
Cancellation policy
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day,
In the case of a sales contract: on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.
In the case of a contract for several goods ordered by the consumer as part of a single order and delivered separately: on the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.
In the event of a contract for the delivery of goods in several partial consignments or pieces: on the day on which you or a third party named by you, who is not the carrier, have taken possession of the last partial consignment or the last piece.
In the case of a contract for the regular delivery of goods over a fixed period of time: on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the first goods.
If several alternatives coincide, the last point in time shall be decisive in each case.
In order to exercise your right of withdrawal, you must inform us (Fleega Solutions UG (haftungsbeschränkt), Ihab Fleega, Nagelstr. 34 Ulm ) by means of a clear declaration (e.g. a letter sent by post, fax, or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to Fleega Solutions UG (haftungsbeschränkt), Ihab Fleega, Nagelstr. 34 Ulm us without undue delay and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.
You shall bear the direct costs of returning the goods.
You must pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.
End of the cancellation policy
DISCLAIMER
Claims for damages by the customer are excluded, unless otherwise stated in the following. This also applies to the representative and vicarious agents of the provider, if the customer makes claims for damages against them. Excluded are claims for damages by the customer for injury to life, limb, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the objective of the contract. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or agent.
PROHIBITION OF ASSIGNMENT AND PLEDGING
Claims or rights of the customer against the provider may not be assigned or pledged without the provider's consent, unless the customer has demonstrated a legitimate interest in the assignment or pledge.
LANGUAGE, PLACE OF JURISDICTION AND APPLICABLE LAW
The contract is drawn up in German. The further performance of the contractual relationship shall be in German. The law of the Federal Republic of Germany shall apply exclusively. For consumers, this shall only apply insofar as this does not restrict any legal provisions of the state in which the customer is domiciled or habitually resident. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the registered office of the provider.
DATA PROTECTION
In connection with the initiation, conclusion, processing and reversal of a purchase contract on the basis of these terms and conditions, data is collected, stored and processed by the provider. This is done within the framework of the statutory provisions. The provider does not disclose any personal data of the customer to third parties, unless he would be required to do so by law or the customer has previously expressly consented. If a third party is used for services in connection with the handling of processing processes, the provisions of the Federal Data Protection Act shall be complied with. The data provided by the customer in the course of placing an order will be processed exclusively for the purpose of contacting the customer within the scope of contract processing and only for the purpose for which the customer has provided the data. The data will be disclosed only to the extent necessary to the shipping company, which takes over the delivery of the goods according to the order. The payment data will be passed on to the credit institution entrusted with the payment. Insofar as the provider is subject to retention periods under commercial or tax law, the storage of some data may last up to ten years. During the visit to the Internet store of the provider, anonymous data that do not allow any conclusions to be drawn about personal data and do not intend to do so, in particular IP address, date, time, browser type, operating system and pages visited, are logged. At the request of the customer, personal data will be deleted, corrected or blocked in accordance with the legal provisions. Free information about all personal data of the customer is possible. For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the customer can contact the following address:
Fleega Solution UG (haftungsbeschränkt), Ihab Fleega Nagelstr. 34, Ulm, +49179 9718854 info@pinnns.com.
SEVERABILITY CLAUSE
The invalidity of any provision of these GTC shall not affect the validity of the remaining provisions.
IMPLEMENTATION OF THE ODR DIRECTIVE
Online dispute resolution pursuant to Art. 14 (1) ODR Regulation
The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/.
Notice pursuant to Section 36 (1) No. 2 VSBG: We would like to point out that we are generally willing to participate in dispute resolution proceedings before a consumer arbitration board. Consumers can contact the following consumer arbitration board for this purpose:
General Consumer Arbitration Board of the Centre for Arbitration e.V.
Contact: Straßburger Straße 8, 77694 Kehl, Germany
Phone: +49 7851 79579 40
Fax:+49 7851 79579 41
Internet: www.verbraucher-schlichter.de
E-mail: mail@verbraucher-schlichter.de
This arbitration board is a 'general consumer arbitration board' according to § 4 Abs. 2 S. 2 VSBG".